Our Policies
We strive to make shopping at Rustik Home as enjoyable as possible for our customers. We know that sometimes things don’t go as planned, and you might get a product that’s damaged or misprinted. We offer a hassle-free refund policy for all of these situations.
In the event that you get a harmed or misprinted item, you can essentially reach us and we will start the discount cycle without posing any inquiries. We want to ensure that our clients receive the product they expected and are pleased with their purchase. As a result, if a product arrives damaged or misprinted, we will issue a refund right away.
However, our refund policy is subject to some limitations. The item must be returned in its original packaging within three days of delivery. We may not be able to provide a full refund if the product is returned in its original packaging (which is the only proof we accept in order to get another new product) or has been used or damaged by the customer.
On the off chance that you have any worries or questions with respect to our discount strategy, kindly go ahead and ask us. You can always contact our customer service team with any questions or concerns. We want you to have a good shopping experience with us, so we will do everything in our power to make sure you are happy with your purchase. Because of the variety and size of our selection, we do not pre-print or keep any stock. Instead, each item is printed on demand and made specifically for you. We are unable to accept returns or exchange one piece of art for another because we do not store or hold inventory. Additionally, we are unable to provide refunds, credits, or replacements unless the product is damaged before it reaches our cherished customer.
We would like to inform you that we do not provide a cancellation option for orders once they have been placed as part of our commitment to providing you with the best service possible.
We are aware that there may be times when you need to cancel an order; however, we regret to inform you that we are unable to accommodate cancellation requests after an order has been placed due to our streamlined and effective order processing system.
Before submitting their orders, we encourage all of our customers to carefully review them to ensure that the quantity, product selection, shipping address, and payment information are all correct.
We sincerely apologise for any inconvenience this may cause, but we hope you are aware that this policy enables us to maintain our high standard of customer service and the speed with which orders are processed.
Contact Us for more info:
